CASE STUDY
A major construction equipment manufacturer was struggling with supply interruptions that slowed their production lines and drove up costs. They needed a reliable system to keep critical, fast-moving parts consistently stocked and readily available on the assembly floor. They turned to Endries to help eliminate stockouts, improve inventory accuracy, and keep production moving smoothly.
Industry: Construction
Equipment
Solution: PULSE RFID VMI Program,
Engineering Support and
Process Optimization
Customer: Leading Construction
Equipment Manufacturer -
Wisconsin, USA
The manufacturer’s assembly team was facing interruptions and unplanned downtime caused by inventory inaccuracies. They needed a partner who could combine technology with handson support to keep production moving.
Endries delivered both.
A leading construction equipment manufacturer known for building compact excavators, dumpers, and concrete tools faced recurring supply chain issues that were slowing production and creating
costly downtime.
Frequent part shortages and delayed order fulfillment caused disruptions on the line. The core issue stemmed from inconsistent tracking of stocked components, making it difficult to deliver the right parts to the right place at the right time.
Endries’ engagement began when a contact familiar with our work at another major manufacturer reached out for help stabilizing
inventory flow and bringing reliability back to their production process.
Restore control, accuracy, and confidence in their parts supply.
By combining engineering accuracy with the visibility of PULSE RFID, Endries and the manufacturer established a process that prevents shortages and keeps production moving. Verified part data, organized stocking locations, and dependable replenishment now work together to support every build line.
PULSE RFID gave the manufacturer 24/7 visibility into usage and stock levels. With clear data at their fingertips, their
team could plan confidently knowing parts would arrive when needed.
When Endries reviewed the existing documentation, we found missing details and inconsistent part descriptions.
Our engineers partnered with the customer’s engineering team to gather samples, verify specifications, and
correct every mismatch. The result: an accurate database and parts that matched production requirements exactly.
Endries built a full-time service team around the account, led by a Branch Manager, dedicated Service
Representative, a Regional Manager actively involved in day-to-day activity, and an engineer who visits weekly.
This hands-on support ensured fast communication and quick problem solving.
A full audit comparing physical inventory to the customer’s records uncovered large discrepancies. Working together, we implemented new controls for part movement and stocking accuracy, closing the gaps that had
caused repeated delays.
The project followed the Endries VMI Transition Checklist, ensuring each stage from setup through go-live, was structured and transparent. As data discrepancies surfaced, both teams treated them as opportunities to strengthen documentation and process discipline. Regular on-site collaboration and open communication helped achieve a smooth changeover without disrupting production.
Reliable Performance: Real-time monitoring and prompt replenishment keep production running smoothly.
Process Clarity: Verified data and clear
stocking procedures support accurate, efficient operations.
Collaborative Support: Dedicated local experts and weekly engineering presence turn technology into results.
Zero Stockouts:
Continuous visibility through PULSE RFID eliminated shortages that once stalled production.
Accurate Inventory:
Engineering validation and audits corrected hundreds of part records.
Improved Process Control:
Defined procedures for part movement and stocking built long-term stability.
Trusted Partnership
Transparent communication and on-site support earned strong confidence from the operations team.
While financial data isn’t quantified yet, eliminating stockouts alone has protected uptime and reduced stress across multiple production lines.
Endries and the customer continue to refine the system, building on a foundation of transparency, accuracy, and trust. The exact recipe for what it takes to keep heavy equipment manufacturing running on schedule.