CASE STUDY
A leading HVAC manufacturer with operations across the U.S. and Mexico faced ongoing inventory imbalances, excess stock in some locations and critical shortages in others. This resulted in production disruptions and delayed shipments. Leveraging a trusted partnership, Endries implemented a data-driven replenishment strategy to optimize inventory distribution without increasing overall inventory levels.
Industry: HVAC Equipment Manufacturing
Solution: PULSE VMI Program, Space Optimization & Operator Training
Customer: Leading HVAC Equipment Manufacturer – North America
The manufacturer needed a solution that could bring consistency to a complex, multisite operation. Endries’ PULSE system provided the visibility and control to make it happen.
A leading HVAC manufacturer with multiple facilities across the U.S. and Mexico was struggling to keep inventory balanced. Some plants were overstocked, while others ran short on critical parts, causing downtime and late orders. Extra safety stock tied up cash and floor space, yet production still faced delays when bins emptied faster than expected.
After years of partnership, the customer turned to Endries for a smarter, data-driven way to manage replenishment without adding more stock.
The project goal: improve visibility, cut excess, and make sure every line had what it needed, exactly when it was needed.
Endries deployed the PULSE Vendor Managed Inventory (VMI) system, an automated platform that tracks real-time part usage and triggers replenishment before stockouts occur.
With PULSE, every facility could see what was on hand and what was on the way. That transparency helped each site plan production confidently while reducing unnecessary on-hand stock.
Endries’ PULSE team mapped each location’s space, designing layouts for racking and kiosks that
improved workflow and accessibility.
A color-coded labeling system made it easy to locate and restock parts quickly. Endries also provided training for every shift to use the system effectively, tailoring sessions to fit local team needs.
Endries increased visit frequency during the launch phase to ensure smooth operation, answer questions, and fine-tune replenishment settings.
The rollout followed Endries’ standard VMI Transition Checklist, outlining clear steps from initial setup to steady-state operation. As new sites came online, Endries worked side-by-side with the customer to adjust bin counts, add or remove items, and ensure the process fit each facility’s needs. Close collaboration kept the transition seamless and consistent across all regions.
Inventory Efficiency: Optimized stocking levels freed up space and reduced carrying costs.
Operational Visibility: Real-time monitoring gave every plant confidence in its supply flow.
Collaborative Support: Dedicated training and on-site service made adoption easy and lasting.
30-60% Lower Inventory Levels:
Plants reduced on-hand stock while maintaining steady production flow.
Fewer Production Stoppages:
Stockouts were virtually eliminated, keeping assembly lines on schedule.
Faster Response to Demand Changes:
Real-time data helped facilities adjust quickly to shifts in output.
Enterprise-Wide Visibility:
Every plant gained clarity into usage trends and replenishment timing.
By pairing technology with teamwork, Endries turned a long-standing partnership into a model for supply chain reliability across the HVAC industry.
Customer Perspective
“The Endries PULSE system has been a game changer for us. It gives all of our facilities real-time ordering and visibility. We’ve seen measurable value at every location. Endries has been a trusted partner for more than 20 years. They consistently go above and beyond to help us avoid stockouts and keep production moving.”